Collaborating for Success

Xero Case Study


Chartered Accountants Diprose Miller in Morrinsville and Te Aroha have been working with farmers for more than 45 years. Director Nigel McWilliam says most farm businesses are adopting technology as a tool to streamline their operations and improve efficiencies.

Xero Case Study - Farmer using Xero while on tractor

As a Xero Platinum Partner, Diprose Miller is one of just 20 firms in New Zealand that have more than 500 clients using Xero software. “It’s a testament to how well we, and our clients, are embracing change and technology,” says McWilliam. “Our clients are very progressive and we educate them about the tools available to facilitate their accounting.”

They don’t have time for complicated systems, and one of the most appealing aspects of Xero is its intuitive nature and the clear way it presents information.


Xero Case Study - Diprose Miller Xero Platinum Partners

“One of my clients sits in his tractor and does his GST on his iPad while waiting for the bobby truck to arrive. The interface is easy and intuitive to use. Those soft points make a big difference. Another client compares using Xero to the ease of operating his smartphone.”

Xero is making the client-advisor relationship much easier for both parties, McWilliam says. “We have a collaborative relationship with our clients. Over time, the compliance model will disappear so we’re adopting more of an advisory role, helping them understand what the numbers actually mean. With our clients on Xero, we’re not waiting on them or bothering them to get records to us, and they’re not wasting time searching for backup files because it’s all there. Instead, we’re on the front foot, providing reports that we can discuss together.”

Xero Case Study - Progressive, intuitive nature, complete picture

Given the outlook for the dairy payout, actualto-budget reporting will become very important over the next 18 months, according to McWilliam, and Xero and Figured are essential tools to create these reports.

“There will be some really tight cash flows and a real strain on working capital. Banks will demand rigorous monthly reporting, which Xero can quickly provide.”

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